Review Article Open Access January 10, 2022

The Impact of Instant Credit Card Issuance and Personalized Financial Solutions on Enhancing Customer Experience in the Digital Banking Era

1
Assistant Vice President, US Bank, Denver, Colorado, USA
2
Self-Service Data Science Program Leader, Cummins Inc, USA
Page(s): 1-15
Received
June 09, 2021
Revised
October 08, 2021
Accepted
November 30, 2021
Published
January 10, 2022
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright: Copyright © The Author(s), 2022. Published by Scientific Publications
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Cite This Article

APA Style
Sondinti, L. R. K. , & Syed, S. (2022). The Impact of Instant Credit Card Issuance and Personalized Financial Solutions on Enhancing Customer Experience in the Digital Banking Era. Current Research in Public Health, 1(1), 1-15. https://doi.org/10.31586/ujfe.2022.1223
ACS Style
Sondinti, L. R. K. ; Syed, S. The Impact of Instant Credit Card Issuance and Personalized Financial Solutions on Enhancing Customer Experience in the Digital Banking Era. Current Research in Public Health 2022 1(1), 1-15. https://doi.org/10.31586/ujfe.2022.1223
Chicago/Turabian Style
Sondinti, Lakshminarayana Reddy Kothapalli, and Shakir Syed. 2022. "The Impact of Instant Credit Card Issuance and Personalized Financial Solutions on Enhancing Customer Experience in the Digital Banking Era". Current Research in Public Health 1, no. 1: 1-15. https://doi.org/10.31586/ujfe.2022.1223
AMA Style
Sondinti LRK, Syed S. The Impact of Instant Credit Card Issuance and Personalized Financial Solutions on Enhancing Customer Experience in the Digital Banking Era. Current Research in Public Health. 2022; 1(1):1-15. https://doi.org/10.31586/ujfe.2022.1223
@Article{crph1223,
AUTHOR = {Sondinti, Lakshminarayana Reddy Kothapalli and Syed, Shakir},
TITLE = {The Impact of Instant Credit Card Issuance and Personalized Financial Solutions on Enhancing Customer Experience in the Digital Banking Era},
JOURNAL = {Current Research in Public Health},
VOLUME = {1},
YEAR = {2022},
NUMBER = {1},
PAGES = {1-15},
URL = {https://www.scipublications.com/journal/index.php/UJFE/article/view/1223},
ISSN = {2831-5162},
DOI = {10.31586/ujfe.2022.1223},
ABSTRACT = {In today's fast-changing world, digital has become a way of life in every single field, and it is affecting all industries by providing multi-channel connectivity with people. In the banking industry, moving to the digital age allows for more improvements in customer-related operations and transaction-related operations within a day. These studies are from the perspective of customers. Customers prefer the flexibility of using digital financial services. Banking clients are commonly given technology-related services, whether they are online or not. Now, banks are focused on providing instant credit card issuance and personalized financial solution services to their clients. They are responsible for managing mass affluent clients who conduct transactions approximately the same as mass retail clients. Providing personalized services on time to individual end users will significantly enhance customer value with the banks. Customers who use the bank digitally perform more operations than those who go to the branch. Thus, they become more valuable clients for the banks. This strategic approach to the digitization process takes place in this fast-changing environment, and the major steps of this journey will be explained in the next chapters [1].},
}
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AB  - In today's fast-changing world, digital has become a way of life in every single field, and it is affecting all industries by providing multi-channel connectivity with people. In the banking industry, moving to the digital age allows for more improvements in customer-related operations and transaction-related operations within a day. These studies are from the perspective of customers. Customers prefer the flexibility of using digital financial services. Banking clients are commonly given technology-related services, whether they are online or not. Now, banks are focused on providing instant credit card issuance and personalized financial solution services to their clients. They are responsible for managing mass affluent clients who conduct transactions approximately the same as mass retail clients. Providing personalized services on time to individual end users will significantly enhance customer value with the banks. Customers who use the bank digitally perform more operations than those who go to the branch. Thus, they become more valuable clients for the banks. This strategic approach to the digitization process takes place in this fast-changing environment, and the major steps of this journey will be explained in the next chapters [1].
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