Quality of Experience (QoE) and Network Performance Modelling for Multimedia Traffic

Table 1.

Comparison Between QoS and QoE Parameters

Aspect Quality of Service (QoS) Quality of Experience (QoE)

Definition Objective measure of network performance using technical parameters. Subjective assessment of user satisfaction with the service.
Measurement Basis Network metrics (delay, jitter, packet loss, throughput). User perception metrics (MOS, SSIM, VMAF, buffering rate).
Layer of Evaluation Network layer and transport layer. Application layer and user layer.
Primary Focus Ensuring network reliability and performance. Ensuring user satisfaction and perceived service quality.
Influencing Factors Network congestion, bandwidth, packet delay variation. Content quality, playback smoothness, device type, user expectations.
Measurement Tools Network analyzers, SNMP, Wireshark, QoS probes. Subjective testing, ITU-T standards, QoE estimation models.