Articles

In today's fast-changing world, digital has become a way of life in every single field, and it is affecting all industries by providing multi-channel connectivity with people. In the banking industry, moving to the digital age allows for more improvements in customer-related operations and transaction-related operations within a day. These studies are from the perspective of customers. Customers prefer the flexibility of using digital financial services. Banking clients are commonly given technology-related services, whether they are online or not. Now, banks are focused on providing instant credit card issuance and personalized financial solution services to their clients. They are responsible for managing mass affluent clients who conduct transactions approximately the same as mass retail clients. Providing personalized services on time to individual end users will significantly enhance customer value with the banks. Customers who use the bank digitally perform more operations than those who go to the branch. Thus, they become more valuable clients for the banks. This strategic approach to the digitization process takes place in this fast-changing environment, and the major steps of this journey will be explained in the next chapters [1].

Chile is part of the phenomenon of Environmental Constitutionalism developed in the Latin American region. Thus its Political Constitution contemplates the right of people to live in an environment free of contamination and establishes duties for the state regarding the law and the protection of the environment. However, this formula has been deficient, which warrants rethinking the issues related to the environment at the constitutional level. This work follows this path from the study of the constitutional reform projects currently in the National Congress to systematize analysis at the service of a change that is the basis for an adequate environmental legal framework, respectful of human rights human beings and that maximizes the protection of the environment.

The economic and social effects that the COVID-19 pandemic and the associated measures to address it are having in Latin America may lead to serious long-term consequences that would affect the achievement of the Sustainable Development Goals. In this article, the collaboration of environmental economists from eight countries in the region discusses the possible effects of the pandemic on air pollution, deforestation, and other relevant environmental aspects related to the SDGs. In addition to presenting an account of some of the initial effects of the health crisis on the environment, the paper discusses potential effects in terms of environmental regulations and public policy interventions. Finally, the paper presents an agenda on new research topics that arise due to the pandemic or have gained greater importance due to it, including the impacts on the achievement of the Sustainable Development Goals. Briefly, this paper is a novel view of the sustainable development in Latin America and the Covid-19 impacts on this process.