Articles

The multitude of services and resources available in multi-cloud environments has increased the importance of analytics applications in cloud brokering. These applications can orchestrate services and resources that reside in different domains and require inputs that a single cloud provider could not easily acquire. Yet, despite their distinct characteristics, multi-cloud analytics users have no voice in the ranking of the services in brokerage marketplaces. In this chapter, we introduce the concept and propose the implementation of explainable analytics to increase transparency and user satisfaction in multi-cloud environments. The criteria that we have identified and measured in order to summarize them in explainable results allow cloud users to acquire an understanding of the ranking rules, a crucial requirement in trustful decision-making. Our proposal accounts for a set of regulations for intelligent systems and targets their specific adaptation and use in multi-cloud environments.