Articles

A user is considered to be someone who would be actually using the system. The definition of a user is contextual and for any specific software project it depends on the software development methodology being developed. Satisfaction is the fulfillment of one’s wishes, expectations, needs or the pleasure that is derived from using a software product therefore “user satisfaction “is a reflection of quality from different perspective than measuring defects or code structure. Measurement in software engineering makes comparison possible and when you compare you have a choice and quality is quantified in terms of values. Therefore, this paper aims to explore the impact of software measurement scales on user satisfaction.

Automated testing and software quality assurance (SQA) practices are essential for ensuring the reliability, scalability, and maintainability of modern software systems. This paper presents a review of widely used automated testing frameworks, including Driven, Data-Driven, Behavior-Driven Development (BDD), and Record/Playback approaches, outlining their methodologies, benefits, and limitations in different development contexts. In parallel, it examines established SQA techniques such as Test-Driven Development, static analysis, and white-box testing, which provide systematic methods for defect detection and quality improvement. The study further examines the role of practical tools, such as Selenium, TestNG, and JUnit, in supporting test automation and validation activities. In addition to highlighting technical capabilities, the paper identifies common challenges faced in automation, including incomplete requirements, integration complexities, and maintaining evolving test suites. Recommended best practices are provided to address these issues, offering guidance for organizations seeking to strengthen their software testing processes through structured frameworks, adaptive techniques, and reliable automation tools.