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Investigation of Outpatient Satisfaction in a General Hospital: The Effect of Socio-Demographic Factors
World Journal of Nursing Research
| Vol 2, Issue 1
Table 21. Insurance and administrative staff behaviour.
| Count | ||||||
|
| administrative staff behaviour | Total | ||||
| rather bad | nor good or bad | rather good | very good | |||
| insurance | yes | 1 | 0 | 11 | 38 | 50 |
| no | 0 | 2 | 2 | 9 | 13 | |
| Total | 1 | 2 | 13 | 47 | 63 | |